As Dollywood opens for the 2020 season, several changes have been implemented to comply with COVID-19 guidelines and to honor the Tennessee Pledge. We’ve compiled a list of things you need to know before you go.
Daily capacity will be limited – Season Passholder Reservations are required and date-based tickets will be available for general admission. To make your reservation, click here.
Face Masks/Coverings Required
Face masks or face coverings are required for all visitors ages 3 and up, with some exceptions. Some of the exceptions where masks are not required are while eating, on water park attractions, or select coasters at Dollywood.
There will be Mask Free Break Zones. Inside these zones, you may remove your mask/face covering. Please remember to keep 6 feet apart from guests not in your party.
Temperature Screening & Health Assessment Upon Entry
Temperature screenings will be taken prior to entry. All Guests must have their temperature screened. Touchless temperature screenings will be conducted prior to admittance. Anyone displaying a temperature of 100. 40 Fahrenheit or above will be directed to an additional location for rescreening and assistance. Guests with a fever exceeding 100.40 Fahrenheit will not be permitted entry. Additionally, anyone who traveled in the same vehicle with that guest will not be permitted entry. Refunds or rain checks may be offered. All Guests will be screened with a four-question health assessment prior to entry. Hosts must undergo a temperature check and health screening prior to work and will not be permitted to work if they have a temperature or do not pass the screening.
Attraction and dining capacities will be limited to allow guests to have more space to move around during their visit.
Physical distancing measures have been put in place including physically distanced queues, marked barriers, and social distancing reminders. Keep a distance of 6 feet apart from other guests who are not in your party. You will notice signs and floor graphic reminders throughout the property.
Ride & Attractions Capacity Management & Sanitation
Additional sanitation measures have been implemented. This includes high touch point areas being cleaned more frequently and providing additional hand sanitizing locations.
In order to adhere to social distancing guidelines, queue capacities will be limited.
While in line, please:
- Use the floor decals to maintain social distancing. Parties traveling together may stand together
- Avoid touching queue rails when possible
- Use hand sanitizer provided
- Please heed to all Ride Attendant instructions pertaining to Mask, Ride Loading, and Loose Articles
Indoor and outdoor seating has been rearranged to comply with current social distancing guidelines. Do not move the seating.
Hand sanitizer stations will be readily available at all Food & Beverage locations. Please use it often.
Where reasonably possible, separate doorways for entering and exiting dining facilities will be used to minimize person to person contact.
Common areas, tables, and chairs will be cleaned and sanitized after every use.
Utensils, menus, and condiments will be single-use or cleaned and sanitized after every use.
Condiment stations will remain empty. Condiments will be provided to guests at the counter by request.
Indoor areas where adequate physical distancing cannot be achieved will remain closed at this time.
For a list of closed attractions, click here.
Do you have questions regarding these changes? Visit the FAQ page on the Dollywood website for more information.
Flower and Food Festival
As promised, here’s a peek at the Flower and Food Festival. Special thanks to Eric Calder and Tyler Bryson for the Dollywood photos. Be sure to visit Eric at Between the Parks.
The Flower & Food Festival features brilliant splashes of spring color with numerous vibrant displays of expertly-manicured flowers and plants created by tremendously-talented horticulturists. In partnership with the internationally-acclaimed Mosaicultures flower sculpting team, Dollywood creates living, larger-than-life sculptures including a butterfly umbrella, a depiction of Dolly’s mother quilting the Coat of Many Colors, various animal scenes, and beautiful environmental imaginations. Interactive displays also are found throughout the area. A stunning visual element greets guests on Showstreet, as hundreds of colorful umbrellas are suspended above the pathway creating a dazzling “Umbrella Sky.”
In addition to the beautiful flowers and landscaping, a wide selection of culinary creations that take inspiration from spring in the Smokies will delight guests’ taste buds. Featured items include spring beef over crispy potatoes, heirloom tomato and feta cheese galette, savory lime chicken legs over rice pilaf, and Caprese skewers with a balsamic reduction. Refreshing specialty drink options include pink watermelon lemonade slushy, rose lemon spritzer, and fresh violet slushy.
“There is no prettier place on earth than in the woods, hills, valleys where we lived. We waded in flowers everywhere we went. Spring flowers of all kinds; red, blue, white, yellow, pink, and lavender grew as if God himself had walked along and put them where He knew we’d be.”
— Dolly Parton Family